Elevator for air freight traffic
KUALA LUMPUR: Air cargo traffic continues to improve as demand for goods increases along with the growth of e-commerce.
According to the Malaysian Aviation Commission (Mavcom), of the 21 air traffic rights (ATR) applications it approved in the third quarter of 2021, 18 applications were from the cargo sector, signaling healthy and continued growth within the sector.
He previously reported an expected 26.5% to 28.2% year-on-year expansion of Malaysia’s air cargo traffic for 2021.
“In addition to ATR approvals, the commission continues to support industry players in their recovery from the Covid-19 pandemic by extending its suspension of the assessment of national ATR applications, which has been in place since October 2020 until ‘See you again,’ he said in a statement yesterday.
He added that the full approval of all 21 ATR applications during the quarter represents a 110% increase in application rates compared to the second quarter of 2021.
Mavcom has approved 14 ATRs for international destinations and seven ATRs for national routes.
MyJet Xpress Sdn Bhd and World Cargo Airline Sdn Bhd obtained the highest number of approvals with five ATRs each, followed by AirAsia X Bhd and MAB Kargo Sdn Bhd with four ATR and three ATR approvals respectively, as well as two ATR approvals each for Malaysia Airlines Bhd and AirAsia Group Bhd.
“The growth of the freight sector has certainly been a silver lining for the aviation industry during this pandemic. With the growing demand for e-commerce coupled with reduced cargo capacity in the core space propelling the freight industry globally, we will continue to support local players to capitalize on the prospects ahead, ”said the President Mavcom Executive Datuk Seri Saripuddin Kasim.
The committee also released its 10th semi-annual consumer report for the first half of 2021 yesterday, noting that a total of 157 complaints have been submitted to Mavcom, resulting in a 59.1% reduction in complaints filed. compared to the same period last year. Of the 157 complaints, 98.1% concerned airlines, while 1.9% concerned airports.
Complaints against AirAsia accounted for 41.4% of the total complaints filed with the commission, followed by Malaysia Airlines at 28.7% and Malindo Air at 12.1%.
All airlines except Firefly Airlines have seen a decrease in the number of complaints filed with Mavcom, corresponding to a decrease in the number of passengers carried.
Mavcom noted that 60.1% of complaints led airlines to reverse their initial decisions by proposing more fair or satisfactory resolutions for consumers, reflecting an increase of 2.3 percentage points from the corresponding period in 2020.
“As air travel resumes, the committee looks forward to further improving its efforts to protect consumer rights and support aviation industry players in their post-pandemic recovery,” he said.